Why Choose Our Repair Service for your next project?
- Manufacturer Approved – in-house specialists in Penton, ATËIS, and TERRACOM equipment.
- Fast Turnaround – Quick and efficient service to minimise downtime.
- Genuine Parts – Only our authentic components used for reliability.
- Experienced Engineers – Industry-trained in-house professionals handle every product repair.
Common Issues We Repair
- Speaker driver replacements
- Faulty amplifiers & power supplies
- Connectivity & control issues
- Firmware updates & software troubleshooting
- System diagnostics & maintenance
Our Repair Process
Contact us – Make initial contact to establish if your repair is in warranty or non-warranty
Initial Inspection – We diagnose issues before proceeding with repairs.
Repair & Testing – Our team fixes faults using certified parts and conducts thorough testing.
Return & Support – Once repaired, your product is returned with full documentation.
Preventative Maintenance Services
Regular servicing can help prevent failures and extend the life of your equipment. We offer:
- Routine system health checks
- Firmware updates & optimisations
- Preventative diagnostics
FAQs
What products do you repair?
We provide warranty and non-warranty repairs for all Penton, ATËIS, and TERRACOM products.
How do I know if my repair is covered under warranty?
Contact us with your product details and purchase information. Our team will verify whether your repair qualifies for warranty service.
How long does a repair take?
Repair times vary depending on the issue, but we prioritise fast turnaround to minimise downtime. We can provide an estimated timeframe after the initial inspection, which will happen within 7-10 days from receipt.
Get in Touch
For further information or to request a repair, contact us today:
📧 technical@pentonuk.co.uk
📞 +44 1903 215315