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Remote Support

Choosing our additional remote support option on your project gives you access to expert led online training, in-house testing and full system configuration

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Why Choose Our Remote Support Service for your next project?

  • Expert-Led Support – Assistance from fully qualified in house Penton engineers.
  • Flexible Packages – Choose from full-day, half-day, off-peak, or hourly rates.
  • Comprehensive Training – Online sessions tailored to your system requirements.
  • Efficient Problem-Solving – Remote commissioning, system repair, and initial setups.

 

What We Offer

  • Remote system configuration & commissioning
  • Testing & troubleshooting to diagnose issues quickly
  • Exclusively Penton Public Address (PA), EN54 Voice Alarm (VA), and audio over IP (VoIP) system support
  • Online training sessions with step-by-step guidance from our engineers

 

How Our Remote Support Works

  1. Initial Consultation – Discuss your system needs and choose a support package.
  2. Remote Access & Guidance – Our engineers assist in real-time via secure remote access or video calls.
  3. System Testing & Training – We conduct in-depth system checks and provide expert guidance.
  4. Ongoing Assistance – Follow-up support options available as needed.

 

FAQs

What types of systems do you support?

We assist with all Penton Public Address (PA), EN54 Voice Alarm (VA), and VoIP audio systems and loudspeakers.

How is remote support delivered?

Support is provided via secure remote access, video calls, and online training sessions.

Can you help with system commissioning remotely?

Yes, our team can assist with full system commissioning remotely.

What are the pricing options?

We offer full-day, half-day, off-peak, and hourly rates tailored to your needs.

 

Get in Touch

For further information or to book a remote support session, contact us today:📧 sales@pentonuk.co.uk📞 +44 1903 215315

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